Privacy Notice

Privacy Notice

Last updated: 14 July 2026

Brinkman Cleaning respects your privacy and is committed to protecting your personal information.

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This privacy notice explains what personal information we collect through this website, how we use it, how long we keep it and the rights you have under UK data protection law.

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Who We Are

Brinkman Cleaning provides exterior cleaning services for residential and commercial properties.

For the purposes of UK data protection law, Brinkman Cleaning is the data controller for personal information collected through this website.

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If you have any questions about this privacy notice or how your information is used, please contact us:
 

Business name: Brinkman Cleaning
Email: office@brinkmancleaning.co.uk
Phone: 01344 970 009 | 07765 016 737

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What Personal Information We Collect

When you submit an enquiry or request a quote through our website, we may collect:

• Your name

• Your email address

• Your phone number

• Your property location or address

• Details about the cleaning work you are enquiring about

• Any other information you choose to include in your message

 

Our website may also collect limited technical information through cookies and similar technologies, such as your device type, browser, pages visited and how you interact with the website.

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How We Use Your Information

We use the information you provide to:

• Respond to your enquiry

• Contact you about your quote request

• Ask for any further details needed to assess the work

• Provide a quote for the requested service

• Arrange and carry out exterior cleaning services, where you choose to proceed

• Keep basic business records

• Manage and improve our website and customer service

• Comply with legal, tax, accounting or regulatory obligations

 

We do not sell your personal information.

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Our Lawful Basis for Using Your Information

Under UK data protection law, we must have a lawful basis for using your personal information.

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We usually rely on one or more of the following lawful bases:

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Contract or steps before entering into a contract
When you request a quote or ask us to provide a service, we use your information to respond, provide details and arrange the work.

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Legitimate interests
We may use your information to manage enquiries, follow up on quote requests, keep business records and run Brinkman Cleaning properly.

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Legal obligation
We may need to keep certain records for accounting, tax, insurance or legal purposes.

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Consent
Where consent is required, such as for certain non-essential cookies or marketing, we will ask for your permission first.

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How Long We Keep Your Information

We keep personal information only for as long as necessary for the reason it was collected.

As a general guide:

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• Enquiries that do not become bookings may be kept for up to 12 months, unless there is a clear reason to keep them longer.

• Customer records may be kept for up to 6 years where needed for accounting, tax, insurance or legal record-keeping.

• Cookie data is kept according to the settings used by Wix and any connected tools on the website.

 

When information is no longer needed, it will be deleted or securely removed where possible.

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Who We Share Your Information With

We only share personal information where necessary.

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Your information may be shared with:

• Wix, as the website platform provider

• Email, phone or business software providers used to manage enquiries

• Accountants or professional advisers, where required

• Legal, regulatory or insurance bodies, if necessary

 

Our website is hosted on the Wix.com platform. Wix provides the online platform that allows us to operate this website. Your information may be stored through Wix’s data storage, databases and applications.

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Cookies

This website uses cookies and similar technologies.

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Cookies are small files placed on your device when you visit a website. Some cookies are essential for the website to work properly.

 

Others may help us understand how visitors use the site or improve the website experience.

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Cookies used on this website may include:

• Essential cookies needed for the website to function

• Security cookies used to protect the website

• Functional cookies that help remember settings or improve the site experience

• Analytics or performance cookies, if enabled

 

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

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You can manage or disable cookies through your browser settings. You may also be able to manage cookie choices through the cookie banner or privacy settings shown on this website.

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Contacting You

If you submit an enquiry, we may contact you by email, phone or text using the details you provide.

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We will only contact you about your enquiry, quote request, booking or related service matter unless you have separately agreed to receive marketing from us.

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Marketing

We will not add you to a marketing list simply because you submitted an enquiry.

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If we introduce email marketing in the future, we will only send marketing messages where we have a lawful basis to do so, and you will be able to unsubscribe at any time.

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Your Rights

Under UK data protection law, you have rights over your personal information.

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These may include the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your information in certain circumstances

• Ask us to restrict how we use your information

• Object to certain uses of your information

• Withdraw consent where we rely on consent

• Complain to the Information Commissioner’s Office

 

To exercise your rights, please contact us using the details above.

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Complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to resolve the issue.

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You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Website: ico.org.uk | Telephone: 0303 123 1113

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Changes to This Privacy Notice

We may update this privacy notice from time to time. The latest version will always be available on this website.